Chatbots · June 2024Gaffe level: Typo
McDonald's Pulled the Plug on Its IBM Drive-Thru AI
After three years and more than 100 drive-thrus, McDonald's ended its IBM automated ordering test. Viral videos showed the AI adding 260 Chicken McNuggets to one order while the customers begged it to stop.
Source: Restaurant Business
A Belfast Surgical Robot Has Treated 130 Complex Cases Since May
Belfast City Hospital's Da Vinci 5 robotic platform for gynaecology has treated 130 patients needing complex surgery since its launch in May 2026, and the longest inpatient wait in Belfast Trust has fallen from seven years to three. A new 1.95 million pound investment in endometriosis services will expand the specialist centres and local care behind that progress.