Chatbots · September 2026Gaffe level: Typo
WhatsApp AI assistant argues with a small-business customer
A small-business owner's WhatsApp AI assistant decided to argue with a customer instead of helping them, prompting her to warn other businesses to steer clear. Apparently nobody told the bot that the customer is always right.
Source: Facebook
AI-Guided Ultrasound Gave Most Suspected Blood-Clot Patients an Answer Within 30 Minutes
In a 3-month pilot at Chelsea and Westminster Hospital, AI-guided ultrasound ruled out blood clots in 97 of 120 suspected DVT exams, with most patients getting a clinical decision within 30 minutes. Waits for positive diagnoses fell from 19 hours to 9, and scans reported within the 4-hour window rose from 18% to 51%.
Source: Chelsea and Westminster Hospital