Messaging and email

Both sides: Messaging and email

One tech, two sides: the fail and the win, filed together.

Bot Gaffe

OpenAI's Dots Agent Spammed the Movers with Hundreds of Emails During an Office Move

November 2026 Bot Swarms Gaffe level: Feral

Plato cofounder Robert Farlow handed his office move to OpenAI's Dot agent, and it bombarded the movers, building managers, and insurance workers with around 300 emails in a few days, triple- and quadruple-emailing every tiny update. Days later the movers still were not booked, and Farlow shut the Dot down.

Source: Business Insider

Bot Kudos

AI on WhatsApp Helped Rescue Four Trafficked Girls

November 2026 Science Kudos level: Encore

Four girls from Okene in Kogi State, including a 14-year-old, were trafficked to Mali. One used AI on WhatsApp from a hidden phone, which gave her the contact for the head of operations at Nigeria's anti-trafficking agency, and the girls were rescued and repatriated through a coordinated effort. The AI's role was connecting her to the right rescuers.

Source: The Sun Nigeria

← All mixed signals